Customer Reviews

Since purchasing my 2024 Corvette I have never had to worry about my car when it’s in Nic’s hands in the Service Department. He has always proven himself to be courteous, honest, knowledgeable and extremely helpful in every situation I’ve handed him. I truly appreciate his willingness and his genuine Professionalism. Thanks a million Nic, you’re the BEST!

Thomas was excellent to work with.

Quick and excellent service

My car was taken in when they said it would be, they found the issue and fixed it by next day. The only issue I had was they said I couldn’t get a loaner car for the 3 days my car was in the shop because they didn’t have loaners!? The shuttle for a day is great but not having a car for 3 days and having to find a way to work and home is not ideal. As a dealership they should always have an option for a loaner car.

Kalifornia Sanders did a great job asking about the problem. The technician made the correct, cheaper diagnosis. Kalifornia kept me informed and hot it done as quickly as possible.

on time and completed as planned

Called on 13th and it was done on14th.

My day started just fine. The people were very nice, pleasant and friendly. A good way to start the day.

Was great

Chris from sales went above and beyond in helping me purchase my new vehicle.

Mark, Cory and Deion went above and beyond. Everything our vehicle needed was explained to us, completed sooner than expected and beyond clean inside and out!

Brock was amazing! He did everything he could to put me in my dream vehicle!

Simple efficient oil change, rotation. Glad they spotted the messed up air filter

From the time I brought it in until I drove away it was awkward. I had a coupon sent to me from Bergstrom for a $96 oil change. I showed it to the guy and he laughed and said they only charge $94 & made me feel like i was an idiot for trying to use the coupon. The waiting area was pretty full. The service went quickly. They called me up to the counter and didn’t really say anything at first. Then Emma said valve caps were seized on & did I want them to try and get them off. No explanation to how that would impact the rotation or pressure check. I had to ask questions to which both the gentleman who did the intake and Emma acted like I was asking some crazy questions. Just wanted to know how it went. It was clear they just wanted me to pay & get out. So I did so. When I got to my vehicle I was disappointed to see the outside was washed but the inside was never even wiped down. Last time they cleaned the inside and outside. My car smelled like incredibly bad body odor. I needed to roll the windows down even. My seat was moved all the way forward (I usually have it all the way back). This was unlike the usual 5 star oil change visits I’ve had in the past. The two workers were not remotely friendly or nice & I’m doubting the quality of work that was done as it was also the fastest oil change I’ve ever had done there. Disappointed would be an understatement.

Great service!

Ethan was very helpful and nice.

everything went smoothly and on time, however I thought it took a little bit longer than expected to get my vehicle back after being washed.

very professional and got the job done in an amazing time! Very appreciative of everyone at Bergstrom.

The male that was working that day was excellent. He gave me the great customer service that I always receive at Bergstrom. The female on the other had was not so friendly. I was not the only customer that day that noticed.

good job every one involed thank you