526 Reviews Found
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Confirmed Service Customer
We purchased our Truck 2wks ago and Kieth was Great to work with, I brought my Truck in for Service and I brought my Brother along and he purchased a Tahoe, The Service Department and California we're Great to work ,The Dealership is so Clean and up to Date. Thanks for helping us out. Doug Daun
Douglas D.
Chilton
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Confirmed Service Customer
Disappointing that I get charged $30 just to determine that my brakes needed to be replaced. If I didn't follow through with the repair I would understand, but I had the work done ($700) and still had to pay the $30 inspection fee.
Mark G.
MENASHA
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Confirmed Service Customer
My new ZO6 was totally dead. They took it in and repaired the updates needed to the computer system. So far the problem seems to be fixed. Service advisor was very professional in handling this problem.
Robert G.
APPLETON
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Confirmed Service Customer
Mark did an excellent job communicating with me about repairs.
Randall M.
APPLETON
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Confirmed Service Customer
Mark and Don were professional and helpful, as always. I drive almost 90 minutes one way to have my truck serviced at Bergstrom Neenah.
Dan T.
STURGEON BAY
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Confirmed Service Customer
I set up my appointment online and was impressed with being able to get in the same day. The service writer was friendly and provided quick service in and out. I was traveling for work, so getting it fixed asap was important to me. I asked to have the thermostat replaced and possibly the temperature sensor. Those parts total about $100 at any parts store. Again, traveling so I didn't have the tools with me or the time to replace on my own. The estimate to repair was $585. I voiced my frustration with the costs, but again was left with little choice but to have the repair done, as $172 of the estimate was "diagnosis" and my time was limited with travel. As stated, happy with the quick availability of service, very disappointed in the value of a diagnostic when I asked for a specific service, disappointed in the inflated cost of parts, and disappointed in the overall cost of this small repair.
Gene S.
Appleton
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Confirmed Service Customer
As always, courteous and professional. Service work performed as requested in a timely manner. Friendly shuttle service provided.
Gerald V.
Neenah
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Confirmed Service Customer
It took way too long. My appointment was at 9:30. I didn���t leave the shop until 10:50. I would think an appoint is like a reservation. Other than that everything was perfect
Kevin S.
Wrightstown
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Confirmed Service Customer
I came in for an oil change, tire rotation, trailer light issues, and a noise when excellerating. The oil change and tire rotation was good. I was told there was no issues with the lights and they could not hear the noise. I was less than 5 miles away when I heard the noise. A few days later I tower my trailer and had light issues. They told me it must be LED lights but they are not LED.
David B.
WAUPACA
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Confirmed Sales Customer
Everyone was very professional and knowledgeable.
Dawn M.
APPLETON
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Confirmed Service Customer
Thank you, everyone was very helpful, from check-in to finish.
Hilary C.
White Lake
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Confirmed Service Customer
There was a nail in the right front tire on the side wall. I had agreed with the manager to replace both front tires so the car would run properly. Thank you for your service! Paul Wolters
Paul W.
NEENAH