Confirmed Service Customer
You always mail me $10.00 off coupons for oil changes or filters AFTER every visit, so that by the time next service is due, the coupon expires! Yesterday, I came in for oil change very early, due to back surgery coming up. I���d forgotten my coupon. I asked service if they could apply the $10.00 off anyway. They refused. Granted, it���s only $10.00, but, I���ve purchased 2 brand new trucks over the years there, and just sold you my rav4 for a very good price to you. You get all my business. Maybe you could reimburse me? I have the useless coupon sitting here. It expires in December. Rick baurain. Ph 920-512-4263. Oil change and cabin filter shouldn���t cost $150.00. Ridiculous.
Rick B.
NEENAH,
WI
Business Response
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